Friday, June 18, 2010

Reputation Management

Share |

The term reputation management has gained great importance over the last few years. The popularity of social media websites and forums have resulted in better and easier customer feedback options. Businesses can easily interact with their customers and learn how they feel about the products. However, as the saying goes, every coin has two sides. With this ease of use, your brand can be affected inversely easily. A bad customer or a smart competitor can hurt your brand reputation online. It's impossible to stop someone from giving a bad feedback online. What businesses do is to follow such comments and ensure that such aberrations are sorted out immediately. As a result, online reputation management is an important aspect of marketing today. Just type out your brand name on Google and other search engines and see what your customers have to say about you. Are they saying anything at all? If they are, are they saying good things or bad ones? What we can do for you is send you a free report on your brand image online. We can build your brand reputation and help you boost your online sales. If you want us to send you a free report, please sign up the form given below. We will contact you shortly.

1 comments:

Ian Ryder said...

True. The public relations role has increasingly become about managing and interpreting relationships, encouraging listening and engaging in dialogue in order to protect and
maintain reputations.